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Privacy Policy

 

1. Who We Are

 

We are Knez Croatia, located at Pobrezje 1, 20 000 Dubrovnik, Croatia. You can contact us at [email protected]. We are responsible for handling your personal data in accordance with this Privacy Policy.

 

2. What Data We Collect

 

We may collect the following personal data from you:

 

  • Name and surname

  • Email address and phone number

  • Messages submitted via contact forms

  • IP address and browsing data

  • Cookies and other tracking data

  • Newsletter subscription information

 

 

3. How We Collect Data

 

We collect your data through:

 

  • Contact forms on our website

  • Newsletter subscription forms

  • Direct emails

  • WhatsApp communication

  • Analytics tools (e.g., Google Analytics)

  • Cookies and tracking technologies

 

 

4. Why We Collect Your Data

 

We process your data for the following purposes:

 

  • Responding to inquiries and requests

  • Sending property offers and updates

  • Scheduling property viewings

  • Sending newsletters and marketing communications

  • Improving and optimizing our website

 

 

5. Legal Basis for Processing

 

Our legal grounds for processing personal data include:

 

  • Your consent

  • Contractual necessity

  • Legitimate interests (e.g., website security, marketing)

 

 

6. Sharing Your Data

 

We may share your data with:

 

  • Website hosting providers

  • Email marketing providers

  • Analytics services (e.g., Google Analytics)

  • WhatsApp for communication

  • Marketing partners, if applicable

 

 

7. Data Retention

 

We keep your personal data only for as long as necessary:

 

  • Contact inquiries: 12–24 months

  • Newsletter subscriptions: until unsubscribed

  • Cookies: depending on type, from 1 day up to 26 months

 

 

8. Your Rights

 

You have the right to:

 

  • Access your personal data

  • Correct or update your data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Withdraw consent at any time

  • Data portability

  • File a complaint with the relevant data protection authority

 

 

9. Cookies

 

We use cookies to improve your browsing experience and website functionality. You can manage or disable cookies in your browser settings.

 

10. Data Security

 

We implement appropriate technical and organizational measures to protect your personal data, including secure servers and limited access.

 

11. International Data Transfers

 

If your data is transferred outside the EU (e.g., to Google Analytics or Mailchimp), we ensure that appropriate safeguards are in place.

 

12. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.